Cedar Management

Cedar Management Group
The Springs at High Rock HOA
PO Box 26844
Charlotte, NC 28221

Office: (704) 644-8808
Toll-Free: (877) 252-3327
Fax: (704) 509-2429

Website: www.mycmg.com
Email: support@mycmg.com
Online Support: www.mycmg.com/support
Account Management Web Portal: portal.mycmg.com

Cedar Management Group’s goal is to continually improve our processes and raise the bar in HOA Management to an unprecedented level in our industry. If you ever have any questions or concerns, please do not hesitate to contact our office in your preferred method. We offer chat, email, phone, online, and USPS support. All questions, comments, and concerns should be sent to Cedar Management who will, in turn, send them to the responsible contact at The Springs.

Association Dues and Billing: Annual assessments are $1,240.  Cedar Management bills these quarterly at $310 per quarter. Assessments are due January 1, April 1, July 1 and October 1.  You always have the option of paying the annual dues amount, which reduces mailing costs for your association.  For a fee, Cedar Management also offers online payments by ACH (bank transfer) or credit card.  Mail your dues payment to:

The Springs at High Rock HOA
c/o Cedar Management Group
PO Box 621296
Orlando, FL  32862-1296

or pay online using Cedar Management’s web portal: portal.mycmg.com

How do I get a login?

Email support@mycmg.com or call us at (704) 644-8808. Be sure to include your name, association, and property address.

How do I make a payment?

Log into the website and click the green “Make a Payment” to the right of your Account Balance.

Property Transfer Fees: Cedar Management charges $87.50 for a seller’s Closing Statement and $87.50 for a new owner account setup fee.
Closing attorneys – For a Closing Statement, Cedar Management utilizes CondoCerts.  If you need help in obtaining closing documents, contact CondoCerts Customer Support: (800) 310-6552.

Here’s how to get started with CondoCerts:

  1. Visit the site: mycmg.condocerts.com
  2. Navigate through the registration links.
  3. Note down the user ID and password you’ve selected.
  4. Await a confirmation from CondoCerts to validate your details and kickstart your account.

Once your account is up and running, here’s how to purchase the necessary documents:

  1. Head over to mycmg.condocerts.com
  2. Hit the “sign in” option.
  3. Association Search – Springs at High Rock Lake Homeowner Association, Inc
  4. Enter the Unit Address.
  5. Note: for our association, when prompted “IS THIS ORDER FOR A NEW HOME SALE?”, select ANSWER: “No, this is an existing home resale transaction” in order to get the proper Closing Statement pricing.
  6. You’ll be directed to a page where you can pick the product you’re after.

For general help with property transfers, contact:  Closings@mycmg.com